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We Take Your Privacy Very Serious
All information collected on this site will be kept strictly confidential and will not be sold , disclosed to third parties , or reused without your permission .  Any information you give to us will be held and protected with care and will not be used in ways that you have not consented to.
                           
  • Where do we collect information from you and how do we use it?

  • Our primary goal in collecting personal information is to provide Our visitors with a superior customized online experience. We use the customer contact information to fill orders , contact purchasers to inform them of their order status , to send promotional information , to enhance the operation , function of our site and administer our systems.
      
    Demographic data may also be collected at our site from our server statistics , to provide us with the zip code and area code associated with a visitor's server , along with pages viewed on our site .  We review the actions of the Cascade Transmission Parts , Inc.  visitors on an aggregate basis to determine customers preferences . CTP also does research on our visitors' demographics, interests , and pages viewed based on the information provided to us during ordering , a promotion , from our server log files or surveys .  We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts , to statistically analyze site use, to improve our product offerings, and to customize our site's content , layout .  We receive reports from third party ad servers and content servers, that tells us how many ads were presented and clicked upon or what content was served. 
      
    We gather information as Outlined below 

    While Shopping with us

    We collect IP addresses for the purposes of system administration, to gather broad demographic information , to enable ads to be served on our site , to report Non-Personally Identifiable Information to our advertisers , and to monitor the level of activity on our site .  We collect information from visitors to our site regarding the URLs they came from , domain types (e.g., .com or .org) , their IP addresses , the date and time of their visit or order , the number of visits and orders, the number of visits per browsing session , the server type , the operating system and browser type used to come to the site , the country , state and telephone area code where their servers are located , the pages and page titles of our site that visitors viewed during their visit , whether the visitor's computer is enabled for Java or cookies , browser language , applications and plug-ins , and any search terms entered on our site. 
      

    Ordering Procedures

    When you order from us, we collect personally identifiable information from you. If you order one of our products , we will collect and maintain your name, e-mail address , billing address , shipping address , telephone number , product selections , credit card or other payment information , order number , referring URL , IP address , page you bought from and a password .  We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials.   Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. 
                                                     

    Contact Records & Profiles 

    If you contact Cascade Transmission Parts , Inc. or our customer service representatives ; we may keep a record of your correspondence or comments. If you report a problem with our site , we may collect such information in a file specific to you and/or your complaint . If you contact us through our feedback area or by calling one of our customer service representatives , we may ask for your name , e-mail address and order information in order to send you a reply. Please have this available when attempting to reach.
                                         
  • Who is collecting your Non-Personally Identifiable Information?

  • We use an internal service to collect Non-Personally Identifiable Information so that we can improve the marketing and layout of our site. 
  • They may use cookies to perform their service , these functions will in now impede your systems operation , or function. We gather certain information about you based upon where you shop on our site in several ways .  This information is compiled and analyzed on a personal basis . For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to , what browser you are using , and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet , browse and shop. 
                                         
  • With whom do we share your information?


  • Fulfillment

    The information collected by Cascade Transmission Parts , Inc.  is used for processing orders , keeping you informed about your order status , for statistical purposes , for improving our site and its performance .  We will disclose your Personally Identifiable Information to third parties to charge your credit card , fill your order , deliver your order and provide customer service . For example, we must release your credit card information to the card-issuing bank to confirm payment ; and release your address and telephone information to the delivery service to deliver products that you ordered. 

    Other Parties

    We do not sell, trade, or rent your Personally Identifiable Information to others .  We may provide Non-Personally Identifiable Information about our customers' sales, traffic patterns , and related site information to third parties , but these statistics do not include any Personally Identifiable Information.
      

    Compliance with Service of Process or Law Enforcement

    Occasionally Cascade Transmission Parts , Inc.  may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities.  We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. Cascade Transmission Parts , Inc. , and it's officers fully cooperates with law enforcement agencies in identifying those who use our site for illegal activities such as credit card fraud . We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
               
  • How can you update or correct your Personally Identifiable Information?

  • We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases. 
              
  • What are your choices regarding collection, use, and distribution of your information?

  • We may from time to time send you e-mail or other communications regarding current promotions , specials and new additions to the Cascade website. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us. 
              
  • What security precautions are in place to protect information?

  • In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means. 
               
  • Privacy Policy Changes

  • Changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it.   We Reserve the right to ammend , change, modify , add , or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted .











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